Software Testing, QA

In my previous article I told you about Card sorting. Let’s continue considering usability testing methods.

Contextual Inquiry

Contextual inquiry – a method of structured interviews, which differs from the ordinary, such as journalistic interview, because it has always been built on three basic principles:

  • accounting for context in which the studied application is used.
  • joint evaluation of the application by the user and the developer.
  • focus of evaluation of the application is precisely on its user-friendliness.

Contextual inquiry is one of the alternatives of benchmark testing method, in which comfort is evaluated in the laboratory, not in a familiar user working environment. In the contextual inquiry job, time, motivation, and social factors that affect the user, are the same as in the real world, in contrast to laboratory studies where these factors are controlled by the experimenter.

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Comments on: "Usability testing methods" (6)

  1. Well I truly liked studying it. This subject provided by you is very helpful for accurate planning.

    • Tatiana Pobylovskaya said:

      Hello, Stacy Bournazian.
      Thanks for the comment. I’m glad that this information is useful for you.

  2. I saw a lot of website but I think this one holds something extra in it. “If a man knows not what harbor he seeks, any wind is the right wind.” by Seneca.

    • Tatiana Pobylovskaya said:

      Hi, Yuonne Longbottom.
      Thank you. I hope I’ve helped you to specify your goals and achieve them 🙂

  3. Awesome ! i have started reading about Thinking aloud protocol, RITE method, Component based ..hopefully you wll be writing about all these soon and easy down my reading process:) Worth reading couple of times! cnt wait to read the next series of your article

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