In my previous article, I told you about such usability testing methods as Contextual inquiry, Checklists, Prototyping. This time, let’s talk about Surveys, Questionnaires and Pluralistic walkthroughs.
Survey is a special interview with the users, where they are given specially prepared questions, and their responses are recorded for further processing. The traditional reviews methodology may also play an important role in the study of application. Questions included in this review may vary depending on the purpose of the study, but are generally grouped into the following categories: